Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact
Turning Point Enrichment, Inc. is committed to maintaining your trust and confidence.
The following online privacy policy is intended to protect and secure the
personally identifiable information (any information by which you can be
identified) you provide to us online.
In addition, Turning Point Enrichment, Inc. will not send you e-mail that you have
not agreed to receive. We may periodically send you e-mail announcing news and
event information. If you choose to supply your postal address in an online
form, you may receive mailings from us as well.
No Sharing of Personal Information
Turning Point Enrichment, Inc. never sells, rents, leases or exchanges
your personal information with other organizations. Turning Point Enrichment,
Inc assures you that the identity of all who contact us through this Web site
will be kept confidential. Turning Point Enrichment, Inc. may
occasionally send mailings on behalf of other organizations or ministries when
their interests align with Turning Point Enrichment, Inc.
Security
Turning Point Enrichment, Inc is committed to ensuring the security of your
personal information. To prevent unauthorized access, maintain data accuracy,
and ensure the proper use of information, we have established and implemented
appropriate physical, electronic and managerial procedures to safeguard and
secure the information we collect online. Turning Point Enrichment, Inc uses
Internet Encryption Software, Secure Socket Layer (SSL) Protocol when
collecting or transferring sensitive data such as credit card information. Any
information you enter is encrypted at your browser, sent over the public
Internet in encrypted form, and then de-encrypted at our server. Once we
receive your credit card information, it is accessible only to a small number
of trusted Turning Point Enrichment, Inc employees who have been specially
trained in processing this information.
Cookies
From time to time, we may send a "cookie" to your computer. A cookie is a small
piece of data that is sent to your browser from a Web server and stored on your
computer's hard drive. A cookie can't read data off your hard drive or read
cookie files created by other sites. Cookies do not damage your system. We use
cookies to recognize you when you return to our sites, or to identify which
areas of our network of Web sites you have visited (i.e. e-commerce sites,
etc.). We may use this information to better personalize the content you see on
our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept
cookies by changing the settings of your browser. Your browser can refuse all
cookies, or show you when a cookie is being sent. If you choose not to accept
these cookies, your experience at our site and other Web sites may be diminished
and some features may not work as intended.
Children's Online Privacy
We are concerned about the privacy of young children and do not knowingly
collect any personal information from a child under 13. We encourage you to
become involved with your child's access to the Internet and to our site in
order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's
online experience, visit the Federal Trade Commission Web site. You may also
benefit from the information and resources available on ProtectKids.com.
Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS,
DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary
from 3-14 days depending on product availability, or in some cases up to 4-6
weeks. Orders shipped by ground service average 4-10 business days from date of
order to reach its destination. Orders shipped by priority service (Priority
Shipping) average 3-7 business days from date of order to reach its destination.
Additional charges may apply depending on weight. We will notify you of any
additional charges before shipping. When calculating actual ship date, please do
not count Saturdays, Sundays or Federal Holidays. DHL, FedEx or UPS will not
ship to P.O. Boxes. Please include a complete street address for all orders. If
ordering internationally, any taxes, customs, or related fees will be your
responsibility at the time of receipt.
Billing Policy
All online orders are processed through Google or PayPal to protect your credit card
information during your online transaction. All prices and figures are listed in
US Dollars.
Return Policy
All damaged or defective material will be replaced with the same item within 60
days of ship date.
The following guidelines apply to refunds: Any shrink-wrapped item (unopened and
intact), may be returned for refund or exchange as long as contact has been made
with Customer Service within 60 days of ship date. Insurance is recommended for
returned products. Turning Point Enrichment, Inc. will not be responsible for
returned material that becomes lost.
The following items may not be returned for refund or exchange:
Any item with shrink wrap removed, unless damaged.
All books.
If you have questions regarding our return policy - please email Customer Service
at turningpointenrichment@gmail.com.
All Digital Downloads are Final Sales. No Refunds!!!!!
Account Policy
Turning Point Enrichment, Inc. reserves the right to de-activate or remove any
user accounts provided at turningpointenrichment.com
without a notice if user has provided wrong information, has violated common
Internet policies or if the account has been inactive for more than 60 days.
Download License
Downloads are solely for personal, noncommercial use. Copies of download can
only be stored on computers or devices owned by the person or entity that
purchased the download.
Contacting Us
If you have comments or questions about any of our policies or our website,
please contact us. For information about your payment or order, please contact
us at turningpointenrichment@gmail.com during office hours (8:30am - 3pm EST).